Refund Policy: Full cash refunds will be provided if students cancel at least 7 days in advance to the start of class. For student cancellations after the 7-day advance notice due to a sudden change in availability due to illness or other extenuation circumstances, Class Credit, either partial or full, will be given. Students must contact Heather at heather@millhollowworks.org, or message us on our Facebook page, BEFORE the start of the class. Students must request a refund in person or via email.
Missed Classes Policy: There are no refunds, transfers, make-ups or deferments for missed classes. Please call or email us before the start of the class if you believe you are going to be late or miss the class entirely to make alternate arrangements.
Cancellation Policy: Mill Hollow Works, LLC, reserves the right to cancel any class for any reason. A class may be cancelled in the event the minimum number of students for the class is not reached. In this case, registrants will receive a full refund. Students enrolled in a class which is canceled will be notified by phone or email if a valid phone or email address has been provided. Students enrolled in a canceled class will be offered a full refund or class credit for the class.